Terms of Service

Effective Date: 20 June 2020

Welcome to Chinassistant.com (the “Website”), operated by Chinassistant® (“we,” “us,” or “our”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service (“Terms”). These Terms govern your use of our website, services, and any related content.

1. Acceptance of Terms

By using the Website, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our services or access our Website.

2. Services We Provide

Chinassistant offers a range of services related to sourcing, buying, shipping, repacking, and quality control. The scope of our services includes but is not limited to:

  • Sourcing and Buying: Helping you source products from suppliers, manufacturers, and wholesalers.
  • Shipping: Coordinating the shipping of products to the destination specified by you.
  • Repacking Services: Repacking products to meet your requirements.
  • Quality Control: Inspecting and ensuring the quality of the products before shipment.

3. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not use our Website or services in any way that:

  • Violates any applicable laws or regulations.
  • Exploits or harms any individual or group, including minors.
  • Infringes on the intellectual property rights of others.
  • Introduces viruses, malware, or any malicious code.

4. Account Registration and Security

To use some of our services, you may be required to register an account. When you create an account, you agree to provide accurate and complete information and to keep your account details secure. You are responsible for all activities that occur under your account.

5. Payment and Pricing

All services provided by Chinassistant are subject to payment terms as outlined on the Website. You agree to pay for any services you order, including any applicable taxes, shipping fees, or other charges. Payments will be processed through third-party payment processors, and you are responsible for ensuring that your payment details are correct.

6. Changes to Services and Pricing

We reserve the right to modify or discontinue services at any time, without prior notice. Prices for services may change, and we will update our pricing information on the Website accordingly.

7. Refund and Cancellation Policy

Our services are non-refundable once provided. However, if you have issues with the service, please contact us, and we will work with you to resolve any concerns.

8. Intellectual Property Rights

All content on the Website, including text, graphics, logos, images, and software, is the property of Chinassistant or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content from the Website without prior written consent.

9. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content, privacy practices, or policies of these external websites. We encourage you to review the terms and privacy policies of third-party sites before using them.

10. Limitation of Liability

To the fullest extent permitted by law, Chinassistant is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our services or Website. This includes, but is not limited to, loss of data, profits, or business opportunities.

11. Indemnification

You agree to indemnify, defend, and hold harmless Chinassistant, its officers, directors, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

12. Termination

We reserve the right to suspend or terminate your account or access to the Website at our sole discretion if you violate these Terms or engage in any conduct that we believe is harmful to us or other users.

13. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand how we handle your data.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Operating Country]. Any dispute arising out of or in connection with these Terms will be resolved through arbitration or mediation, as specified in our dispute resolution process, or in the courts of [Your Operating Country].

15. Changes to Terms of Service

We may update these Terms of Service from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review these Terms periodically.

16. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Email: [email protected]
Phone: +44(75)138(50)293

Thank you for choosing Chinassistant!

This document is a general template and should be tailored to your specific business practices, jurisdiction, and services. It’s also advisable to consult with a legal professional to ensure full compliance with local regulations.